FAQ

Shipping

How long does shipping take?
Orders are typically processed within 2–5 business days. Once shipped, delivery usually takes 3–7 business days within the US.

Shipping Costs

Do you offer free shipping?
Yes — we offer free US shipping on orders over $75. Shipping costs are calculated at checkout for all other orders.

Returns & Exchanges

Can I return or exchange my order?
We accept returns or exchanges for damaged or incorrect items. If there’s an issue with your order, contact us and we’ll make it right.

Sizing

How do I choose the right size?
Each product includes a detailed size guide. If you’re between sizes, we recommend sizing up for a more relaxed fit.

Print Quality

Will the design fade or crack?
Our products are printed using high-quality methods designed to last. To keep your item looking its best, follow the care instructions provided.

Order Tracking

How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way.

Contact

How can I reach you?
For any questions, contact us at support@sipscuppatea.com and we’ll get back to you as soon as possible.