Contact information
Last updated: 16 June 2026
Sips Cuppa Tea is an online store built around quiet judgment, dry humour, and things better left unsaid.
If you need help with an order, product, delivery issue, return, or general question, contact us using the details below.
Customer Support
Email: support@sipscuppatea.com
Use this email for:
- order questions
- shipping or tracking issues
- damaged, defective, or incorrect items
- returns and refund requests
- product or sizing questions
- anything that did not go to plan
Please include your order number if your message relates to an order. It helps us help you faster.
General Enquiries
Email: hello@sipscuppatea.com
- Use this email for:
- partnerships
- press
- brand enquiries
- general non-order questions
Submit to the SCT Mailbag
Have a question, workplace dilemma, petty observation, or behaviour requiring review?
Send it through the form below and begin your message with “SCT Mailbag —”. We may feature it in a future Quietly Judging post. Names and identifying details will be removed.
Example:
SCT Mailbag — My manager keeps scheduling meetings to prepare for other meetings.
Response Time
We aim to reply within 24–48 hours, Monday to Friday.
Messages sent over the weekend or on public holidays will usually be picked up on the next business day.
Store Information
Sips Cuppa Tea is an online-only store.
We do not have a physical retail shop, showroom, or walk-in collection point.
Our products are printed to order through trusted print and fulfilment partners in multiple regions.
Before You Contact Us
You may find the answer faster here:
- Order Tracking — for delivery updates
- Shipping Policy — for shipping times, tracking, and delivery questions
- Refund Policy — for damaged, defective, incorrect, or lost orders
- FAQ — for common product and store questions
A Small Note
We’re a small online brand, not a call centre.
Send the details, keep it clear, and we’ll get back to you properly.